Online Support
Technical troubles? If you are having problems with the GradSchool online learning services, support is only a phone call away.
- For enrolment advice and assistance, please phone GradSchool (1800 88 21 21 or +61 2 4921 8856) or email us (gs@newcastle.edu.au).
- For password and login access problems (Studentmail, Blackboard, MyHub), contact IT Services by phone (+61 2 4921 7000) or via the IT Services Online Support Portal.
Troubleshooting:
For help with Blackboard or Studentmail, please take a look at the following information:
FAQs:
Check out our Frequently Asked Questions page for more information
If you need further assistance, please do not hesitate to contact us at GradSchool.
Online Study Guide
Download our
GS Online Study Guide 2010 for step by step instructions on enrolling in your course, FAQs and everything you need to know about studying online.